Draum Support
Help, troubleshooting, and contact details in the same monochrome style as the homepage.
Getting Help
Welcome to Draum support. Draum is built for capturing dreams, reflecting on them, and keeping your entries available across devices.
Frequently Asked Questions
Is my data secure?
Yes. Your dream data is stored securely, and we recommend using your device passcode or biometrics for additional protection.
Can I back up my dreams?
Your dreams are synced to your account. A separate local backup option is not currently available.
How do I delete my account?
You can delete your account and associated data from the app settings. This action is permanent.
Troubleshooting
App won't sync
Check your connection, refresh the app, and try signing out and back in if needed.
Forgot password
Use the forgot password link on the sign-in screen. Instructions will be sent by email.
App crashes or freezes
Close and reopen the app, restart your device, and make sure you are using the latest version.
Contact
Reach us at [email protected].
Typical response time is within 48 hours.