Welcome to Draum support! We're here to help you make the most of your dream journaling experience. Below you'll find answers to common questions and ways to get in touch with our team.
Yes! All your dream data is encrypted and stored securely. We recommend using your device's security features like passcode or biometric authentication for additional protection.
Your dreams are automatically synced to your account. For now there is no local backup option, but we are working on it.
You can delete your account and all associated data through the app settings menu. This action is permanent and cannot be undone.
Check your internet connection and try refreshing the app. If the problem persists, try logging out and logging back in.
Use the "Forgot Password" link on the login screen to reset your password. You'll receive instructions via email.
Try closing and reopening the app. If issues continue, restart your device. Make sure you have the latest version of the app installed.
Can't find what you're looking for? We're here to help! Reach out to our support team and we'll get back to you as soon as possible.
Email: [email protected]
Response Time: We typically respond within 48 hours
Draum is designed to be your personal space for recording and reflecting on your dreams. We're constantly working to improve the app based on user feedback.
Latest Version: Available on your device's app store
Supported Platforms: iOS
System Requirements: iOS 14+
Need immediate assistance? Check our Privacy Policy or try our troubleshooting steps above.